Cash on Delivery (COD)
What is Cash on Delivery?
Cash on Delivery means that you will pay the courier person in Cash when your order reaches you, and not while at the time of placing the order.
Do you support COD (Cash on Delivery)?
Yes, we do support COD.
- COD is available upto Rs. 6000. We support Cash on Delivery within INDIA only.
- After placing COD customer will receive COD details in email (please check spam folder also).
- After placing COD order, customer should call us within 24 hours to confirm the order.
- COD will attract 5% extra cost, because of taxes etc.
- It will take 5-8 working days to reach your address.
- You can only pay in cash for COD orders, courier person will not accept card, cheque and DD etc.
- You can't open the packet before paying the courier person. It's courier company policy. You can contact us after receiving the order in case of query/ concern.
- Generally, the COD person doesn't call or SMS on the first attempt. You will receive a SMS/Note in case, you weren't at home when COD person arrive, then you can co-ordinate with them.
So we think COD is not useful in gemstones industry
Is COD available for any amount, Do you charge extra cost?
- COD is available upto Rs. 6000
- COD will attract 5% extra cost, because of taxes etc.
How does COD works?
- Place COD order upto Rs. 6000, you will receive order SMS, email once placed online. Please check your spam email if not received in 10-15 min
- After placing COD order, customer should call us within 24 hours to confirm the order.
- COD will attract 5% extra cost, because of taxes etc.
- You will have to pay full amount in Cash only, so that he can give the package to you.
How long COD will take?
- We support Cash on Delivery within INDIA only.
- Generally after placing order and confirming, it takes 8-12 working days (from experience).
Can I pay COD person through Cheque/DD/Debit, Credit CARD ?
- No, our COD partner will only accept cash payment at the time of delivery.
Do you provide lab certificate with COD?
Yes, All our gemstones are shipped with original lab certificate and We provide 100% guarantee of our gemstones
Will COD person call before coming?
- Generally, the COD person doesn't call or SMS on the first attempt. You will receive a SMS/Note in case, you weren't at home when COD person arrive, then you can co-ordinate with them.
Can I open the packet before paying the money?
- You can't open the packet before paying the courier person. It's courier company policy. You can contact us after receiving the order in case of query/ concern.
Can I track my Cash on Delivery shipment online?
- Yes after dispatching the stone, you will receive status email from us, generally 3-4 days after confirming your order (please check your spam folder)
- You can also check your order status in our website by clicking TRACK YOUR ORDER button at the top-right corner.